FAQ
How long does shipping take?
Shipping times vary depending on your location and the product ordered. You’ll see the available shipping options and estimated delivery time during checkout.
Will I receive an order confirmation?
Yes! Once your order is placed successfully, you’ll receive an order confirmation by email. Please check your spam or promotions folder if you don't see it.
Will I receive tracking information?
Yes. When your order ships, tracking information will be sent to the email address provided at checkout, when tracking is available.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but we may not be able to make changes once an order has been processed or shipped.
What if my order arrives damaged?
We're sorry! Please contact us as soon as possible with your order number and photos of the damaged item and packaging so we can help resolve the issue.
Do you accept returns or exchanges?
Our return and exchange eligibility depends on the product and circumstances. Please check our Return & Refund Policy for the most current details.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and Shop Pay, so you can choose whichever payment option works best for you.